2. Outbound Sales & Telemarketing

Our outbound calling solutions are designed to generate leads, increase conversions, and grow your customer base. With a data-driven strategy and persuasive communication, we help you connect with the right audience at the right time.

Key Features:

• Lead generation and qualification

• Appointment setting

• Product and service promotion

• Campaign performance reporting

Why Choose Us?

Experienced Agents trained across industries. Scalable Solutions tailored to your needs Advanced Technology for seamless operations Client-Centric Approach with measurable results

Let Oxford Bridge be the voice of your brand.

1. Inbound Customer Service

We provide professional, friendly, and prompt support for all customer inquiries. Our agents are trained to handle everything from general questions to complex issues, ensuring a seamless customer experience that reflects your brand’s values.

Key Features:

• 24/7 support availability

• Multilingual service options

• Customized scripts and responses

• Customer retention and satisfaction focus

3. Technical Support

We offer Tier 1 and Tier 2 technical support services to help your customers resolve issues quickly and efficiently. Our knowledgeable team is trained in troubleshooting, product setup, and escalation protocols.

Key Features:

• Issue resolution tracking

• Multi-platform support (phone, email, chat)

• Knowledge base integration

• SLA-based response times

4. Data Collection & Reporting

We don’t just answer calls—we gather valuable insights. Our data services help you understand customer behavior, improve decision-making, and optimize service delivery.

Key Features:

• Call monitoring and quality assurance

• Real-time analytics dashboards

• Customer feedback collection

• Customized reporting and insights

5. Back Office Support

Our services extend beyond the phone. We provide efficient back office solutions to support your operations, so you can focus on growth while we handle the details.

Key Features:

• Data entry and management

• Order processing

• Email and chat handling

• CRM updates and reporting

Ready to Scale Your Business?

Choose a plan or book a free consultation today.

Oxford Bridge transformed our lead generation process, making it efficient and effective for our business needs.

John Doe,

★★★★★

Gratitude Cleaning Company (UK)

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